Refund policy

At VINTORA, customer satisfaction is important to us.

We offer a 30-day return policy for items that arrive damaged, defective, or not as described.

To request a return or refund, please contact us within 30 days of delivery with:

• Your order number
• Clear photos or videos of the issue

Once approved, refunds will be processed within 5–10 business days.

Please note:
• Items must not be intentionally damaged or heavily used

• Shipping delays caused by carriers are not eligible for refunds

If you have any questions, contact us at: support.vintoraclean@gmail.com